How does the CommuniGate backup process work?
Install the software and press Open on the ribbon bar. Select the email server option and then CommuniGate, and the wizard scans and lists the stored files. Press Export, choose the format and filters and press Export again.
How soon will I get the activation key?
The key reaches your registered email address within 15 minutes of the order.
I have 3 GB of CommuniGate mail. Can it become documents?
Yes. The tool converts the data to document formats and sets no limit on file size.
What happens to CommuniGate mail when the server is retired?
A CommuniGate Pro server keeps mail in its own storage, so closing the machine closes the mailboxes. Archive every account first, check the files and then retire the server.
What does the free CommuniGate Backup Software demo include?
Every feature works. Saving stops at 10 emails per folder, so the trial shows real output quality on your own mail.
Is the demo different from the full edition?
It works the same way. The only difference is that the demo backs up 10 data files per folder.
Can I archive several mailboxes together?
Yes. Batch mode archives several mailboxes in a single session.
Can I send CommuniGate mail to Office 365?
Yes. Select Office 365 or another web platform as the output and sign in with an app password. Folders upload with their structure.
Can I move CommuniGate mail to Gmail?
Yes. Set Gmail as the destination and mail transfers with folders and dates. Steps are in Migrate CommuniGate to Gmail.
Why do web platforms need an app password?
Cloud mail hosts block ordinary passwords in third party apps. Create a dedicated app password under account security, then enter it with the address.
Can contacts and email addresses be saved separately?
Yes. Email addresses go to CSV and phone numbers come from the address book.
Which output choices exist?
PST, MBOX, EML, MSG, PDF, HTML, CSV and TXT, plus direct transfer to Office 365 and other web platforms.
Can I limit the archive to a date range?
Yes. Use the date from and to filter for a week or a month. Only matching messages are saved.
Can I archive only mail with attachments?
Yes. Switch on the attachment filter and the software saves only messages that carry files.
Does it keep attributes like From and Subject?
Yes. From, To, time, subject and email ID are retained during the backup, and mapping and attributes stay as stored.
Can I find a single item by name?
Yes. Type a file name into the search filter and the software lists the matching item.
Is a CommuniGate server needed during the backup?
The account data must be reachable. Once the data is archived the server is no longer needed.
Does CommuniGate Backup Software schedule backups?
No. Every backup is a manual job that starts on a click and ends when the program closes. There is no timer, no service and no new-mail-only mode.
Is any mail sent to Corbett?
No. The software works on your own Windows machine and Corbett receives no mail.
Does a Mac version exist?
No. It installs on Windows 7 to 11 and Windows Server 2008 to 2025.
What is the licence fee?
One payment of $99 buys a lifetime licence for up to 5 machines, with a 30 day refund window.
Can I extract only email addresses or attachments?
Yes. Extract has separate options for attachments, email addresses and phone numbers. For address lists alone, use Email Address Extractor Software.