Why back up Gmail when Google already stores it?
Because syncing is not backing up. A message deleted on one device is deleted everywhere. Trash empties itself after 30 days. Google makes no promise to keep an account open forever. A copy on your own disk is the only version nothing else can reach.
Why is my Gmail password rejected?
Because Google stopped accepting it. Since March 2025 no mail client can sign in to a Google account with the normal password. Switch on two-step verification, generate an app password at your Google account security page and paste that into Gmail Backup Tool instead.
Where is the Enable IMAP setting in Gmail?
There is not one any more. Google removed the switch for personal Gmail accounts in January 2025 and IMAP is now always on, so nothing needs turning on before you connect. Google Workspace accounts are different, since an administrator still controls IMAP there.
Does it work with a Google Workspace address?
Yes, provided the administrator allows IMAP for the account. Workspace stopped accepting app passwords in May 2025, so the sign-in there goes through the standard Google consent screen rather than a generated password.
Do Gmail labels survive the backup?
Yes. Each label becomes a folder in the output and nested labels keep their shape. One thing to know is that Gmail lets a message carry several labels at once, which a folder tree cannot represent, so that message appears under each label you select.
Should I back up All Mail or individual labels?
All Mail gives you one copy of everything with no repeats, which suits an archive you may never open. Individual labels suit a smaller selection such as one client or one project. They are also much faster.
Does backing up free space in my Google storage?
No. Gmail Backup Tool copies mail out and changes nothing in the account, so your 15 GB is untouched. Delete the messages in Gmail yourself once you have checked the backup opens offline.
Can I back up more than one Gmail account?
Yes. Accounts are added one after another and the backup runs across all of them in a single run. Each needs its own app password.
Does it back up Google Drive as well?
No. Gmail Backup Tool reads the mailbox over IMAP, so it copies mail, attachments, contacts and calendar entries. Files in Google Drive are a separate store and stay where they are.
Does it save attachments and contacts?
Attachments and inline images are saved with the messages. Contacts, calendars and tasks come across where the account holds them. Contacts can be written as vCard and calendar entries as ICS. Attachments, email addresses, phone numbers and contact photos can also be pulled out on their own under Extract.
Is there a cap on Gmail mailbox size?
No. The licensed edition puts no cap on account size or message count. A large mailbox takes longer because Google throttles how fast a client may read, but nothing stops part way. If the connection drops the run resumes where it stopped.
Why does Gmail refuse the connection?
Gmail allows 15 mail clients connected to one account at a time and counts phones, tablets, browser add-ons and old installs. Sign out of anything you no longer use, wait for the sessions to close and try again.
Does my mail pass through your servers?
No. Gmail Backup Tool runs on your machine and connects from your machine straight to Gmail. Messages are written to the disk you choose. Nothing is stored or relayed by Corbett.
Does it run on Mac or Linux?
No. Gmail Backup Tool is a Windows application only, from Windows 7 through Windows 11 and Windows Server 2008 through 2025. There is no macOS or Linux build.
What does the free demo include?
It connects to any Gmail account, loads every label and gives you the full preview and all the filters. The backup itself stops at 10 emails from each folder, which is enough to check the output opens the way you expect.