Why back up Gmail when Google already stores it?
Because syncing is not backing up. A message deleted on one device is deleted everywhere. Trash empties itself after 30 days, and Google makes no promise to keep an account open forever. A copy on your own drive is the only version nothing else can reach.
Why is my Gmail password rejected by the backup tool?
Google no longer accepts normal passwords from mail apps; since March 2025 every outside client is refused. Turn on 2-Step Verification, create an app password under Google Account security and enter it in Gmail Backup Tool.
Where is the Enable IMAP setting in Gmail?
There is not one any more. Google removed the switch for personal Gmail accounts in January 2025 and IMAP is now always on, so nothing needs turning on before you connect. Google Workspace accounts are different, since an administrator still controls IMAP there.
Does it work with a Google Workspace address?
Yes, provided the administrator allows IMAP for the account. Workspace stopped accepting app passwords in May 2025, so the sign-in there goes through the standard Google consent screen rather than a generated password.
Do Gmail labels survive the backup?
Yes. Every label becomes a folder and nested labels keep their order. A Gmail message can carry several labels at once, which a folder tree cannot mirror, so it appears in every selected label folder.
Should I back up All Mail or individual labels?
All Mail gives you one copy of everything with no repeats, which suits an archive you may never open. Individual labels suit a smaller selection like one client or one project and run much faster.
Will backing up Gmail free space in Google storage?
No. The backup tool copies mail out and modifies nothing in the account, so your 15 GB stays untouched. Delete messages in Gmail yourself once the backup opens offline.
Can I back up more than one Gmail account?
Yes. Accounts are added one after another and the backup runs across all of them in a single run. Every account needs its own app password.
Does it back up Google Drive as well?
No. The backup tool connects to the mailbox over IMAP, so it copies mail, attachments, contacts and calendar entries. Files in Google Drive are a separate store and stay where they are.
Does it save Gmail attachments and contacts?
Yes. Attachments and inline images are saved with the messages. Contacts, calendars and tasks come across where the account holds them, with contacts in vCard and calendar entries in ICS. Attachments, email addresses, phone numbers and contact photos can also be extracted on their own under Extract.
Is there a cap on Gmail mailbox size?
No. The full edition has no limit on account size or message count. Google throttles IMAP downloads, so a 15 GB mailbox takes a while, but the job never stops halfway and recovers from a dropped connection.
Why does Gmail refuse the connection?
Gmail allows 15 mail clients connected to one account at a time and counts phones, tablets, browser add-ons and old installs. Sign out of anything you no longer use, wait for the sessions to close and try again.
Does my Gmail data pass through Corbett servers?
No. Your PC links to Gmail directly and saves messages to a drive you choose. Corbett keeps nothing.
Is there a Gmail Backup Tool for Mac?
No. Gmail Backup Tool is Windows-only: desktop 7 to 11 and Windows Server 2008 to 2025.
Can I try Gmail Backup Tool before buying?
Yes. The trial logs in with an app password, loads every label and unlocks preview and filters. Output is capped at 10 emails a label, so results can be tested before purchase.