Troubleshooting Shaw Unable to Communicate with Login Server

Starting with the introduction, As you know Shaw webmail is a webmail launched by Shaw Communications. This Canadian Internet Service provider company provides a wide range of services such as internet, television, and telephone. Along with this, it also offers email services as a Shaw webmail. Those who purchase the subscription can create a free account and manage their emails. It is a nice email client, however, many users encounter several problems in the program including.

• Can not log on Shaw Mail
• Unable to communicate with server
• Shaw Webmail login not responding

These are the common reasons many users face during their work. If you are encountering any one problem. Then, we will help you by providing solutions to solve it.

Why Shaw Unable to Communicate with Login Server? [Causes]

The issue of Shaw can’t communicate is a connectivity problem where you are unable to access the Shaw authentication servers. There can be many reasons behind this problem, so below we mentioned the cause of the problem.

• Shaw Mail Maintenance or unexpected outages can cause this communication problem. If that is the case contact Shaw’s support team.
• Network connectivity problem such as slow speed, no network can also be the cause of the login server.
• The Domain Name System or DNS server is not properly connected which causes this problem.
• You may also face issue of Shaw Mail log in due to strict firewall settings or security software restriction.
• Your web browser cache and cookies may also prevent you from login to your Shaw account.
• Issue with your device or hardware can change your settings which can cause the problem with your Shaw email.
• If your account is suspended or you forget your password. You cannot access your account.

With these causes you now understand why this problem occurs. Now, to resolve that there are numerous solutions which help you. We will explain each method with clear steps, so properly follow them.

Troubleshoot Shaw Webmail Connection problem

1. First check if the Shaw server is down by going to their official website. If there is an Outage you have to wait till they resolve the problem.
2. Restart your Modem or router refresh the connectivity of your Shaw Mail. So, unplug your router and wait for 30 seconds before recorrecting it.
3. Check if the internet connection is working or not. If not then change to a different channel or medium for fast connection.
4. By disabling your antivirus programs or firewalls for a short period of time can also resolve the issue.

These are the minor ways to resolve the problem. If you use these your problem does not solve. Then, follow the advanced methods.

Remove Cache and Cookies from Browser

Browser cache issues can cause you so many issues. That’s why, clear them as soon as possible.

1. Run the web browser and go to the Settings.
2. Click on the Privacy & Security button, then Clear Browsing Data option.
3. Select the Cookies and Cached Images button.
4. After that, click on the Clear button. Once you have done this, try to log in to the software.

Change DNS Server for Shaw Mail Authentication Issue

Incorrect DNS settings also be the cause of Shaw email login issue. Therefore, to correct the settings follow the steps below.

1. Open the Control Panel, then click on the Network and Internet button.
2. Select the Network Connections option. Search your network.
3. Right-click on the network and select the Properties button.
4. Click Internet Protocol Version 4 (TCP/IPv4), then Properties.
5. Type the following DNS settings:
   • Preferred DNS: 8.8.8.8
   • Alternate DNS: 8.8.4.4 (Google)
   • Alternatively Cloudflare DNS: 1.1.1.1 and 1.0.0.1
6. After entering the details, save and restart your connection.

So, these are manual solutions of the Shaw problem. If it still persists then try to contact Shaw customer center. As you can see that this problem is difficult to solve and these methods are also temporary. Which means that there are chances that this issue will happen again. So, to avoid that, follow this preventive step to secure your Shaw emails.

Concluding Words

In this article, we have learned different solutions to resolve Shaw unable to communicate with Login Server. Here, we have provided minor solutions and advanced methods. Other than that, we also provided a precaution method to save Shaw emails, when these types of problems happen again.