Saved an old Hotmail account
I had a Hotmail address from twenty years back that I barely use. Wanted a copy before it got deleted for being idle. Signed in through the Microsoft window, picked PST and it saved the lot without a hitch.
Corbett
Corbett Outlook.com Backup Tool keeps a personal Microsoft mailbox, whether the address ends in outlook.com, hotmail.com, live.com or msn.com, on a Windows drive in eight formats from PST to PDF. Login happens on the Microsoft page, so passkeys and the Authenticator app work unchanged.
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Messages flow from outlook.live.com straight to the PC. No Corbett relay is involved.
Free demo, scanned clean on VirusTotal and a 30-day money-back window.
Lifetime licence from $99 Free trial saves 10 emails per folder
Mailbox coverage
Two years without a sign-in and Microsoft closes a personal account, mail included. Outlook.com Backup Tool keeps Focused, Other, Archive and every custom folder on a local drive first. Below is what transfers and what Microsoft keeps.
Comes across
8Folders backed up
7Saves as
10Not included
5A personal account, not a work or school account
Outlook.com Backup Tool covers free personal Microsoft accounts. Company or school addresses sit on a Microsoft 365 tenant and belong with the Office 365 Backup Tool. An older @hotmail.com address has its own Hotmail Backup Tool page.
Related backup pages: Hotmail backup tool, Office 365 backup tool, Gmail backup tool and Yahoo backup tool. Any other IMAP account is on the email backup software page.
Quick answer
Outlook.com Backup Tool is a Windows program that saves a personal Microsoft mailbox, whether the address ends in outlook.com, hotmail.com, live.com or msn.com. Login happens on the Microsoft page, so passkeys and the Authenticator app work unchanged.
What it saves
Outlook.com mail, attachments, people and calendar
Where it saves
A folder, a USB stick, a NAS share or another live inbox
Who uses it
Anyone with a free Microsoft mailbox
Core features
The run in five screens, from the Microsoft login to a finished backup file.
Connect
Choose Outlook.com and the server fields load by themselves. A Microsoft login window then asks for the address, password and any Authenticator prompt. Once approved, the folder list opens.
Microsoft keeps the token, not the tool. Microsoft dropped app passwords for personal mail, so none is needed. Back up multiple accounts in a single pass, every one signed in separately.
Folder selection
Focused Inbox, Other, Archive, Junk Email and Deleted Items sit in one tree with message totals. Keep two decades of mail in one go or save a single old folder.
Every folder and subfolder has its own tick box. Junk and Deleted can stay behind with one click, and blank folders can be tucked away in compact view.
Message preview
Open any message in a reading pane with four expert views alongside. Before an old account closes, this is how the owner confirms the right letters, receipts and photos are being saved.
Content displays body, from, to and subject. Message header traces every server hop, properties gives size, importance and attached files, and hex and raw message reveal the original source.
Selective backup
Set filters first and only matching mail is written. Years of shopping newsletters stay behind while bank letters, tickets and family mail come along.
Bracket the backup with a from and to date, search by sender, recipient, subject or body, keep only mail with an attachment, set a size threshold and leave Junk Email and repeat copies out.
Output options
The target is the final step. Select a folder, a plugged-in drive or a shared network path. Mail can also go to another mailbox instead of a file, and document formats are named to a pattern.
Outlook PST, plus MBOX, EML and MSG for Thunderbird or Apple Mail, and PDF, HTML, CSV or TXT for reading on any device. Move mail into Gmail or another IMAP server with the email migration tool.
Flexible use
One personal account, several accounts or a move to another inbox: Outlook.com Backup Tool handles all three. Test your job in free demo before you buy.
Back up one Outlook.com account
Log in on the Microsoft page, tick folders and save a PST or PDF copy before the account goes idle.
Back up several accounts at once
Queue an Outlook.com box and a Live box together. Every account gets its own output file.
Move Outlook.com mail to a new inbox
Name a Gmail or IMAP mailbox as the target and the mail lands in matching folders.
Before connecting
Microsoft changed the rules for personal accounts in September 2024, and most older guides still describe the way it used to work. Three things to know before adding an account.
Changed
Typed passwords are refused
Since September 2024 Microsoft rejects passwords entered into outside mail apps on personal accounts. Outlook.com Backup Tool opens the Microsoft login page and receives a sign-in token, never the password itself.
Not needed
App passwords were removed too
Many old tutorials still tell readers to create an app password. That option disappeared for personal accounts in the same update. Use the normal Microsoft login with Authenticator, a text code or a passkey instead.
Same login
One account covers four names
Addresses at outlook.com, hotmail.com, live.com and msn.com all point to one Microsoft account per person. Log in with any alias and the same mailbox opens, so nothing has to be merged.
A login window that closes with an error means the account may be blocked or the address is a company one on a Microsoft 365 tenant. Work and school mail belongs with the Office 365 Backup Tool.
Working process
Follow four steps to get a personal Microsoft mailbox onto your drive. Practice on one folder in free demo.
Sign in on the Microsoft page
Install Outlook.com Backup Tool, choose Outlook.com and log in on the Microsoft window with the address, password and Authenticator code if asked.
Select folders and filters
Focused, Other, Archive and custom folders show as a tree with totals. Tick the folders to save, then limit by date, sender, attachment or size.
Select format and location
Choose PST, MBOX, EML, MSG, PDF, HTML, CSV or TXT, then point the tool at a folder, a plugged-in drive or a network share.
Start Outlook.com backup
Press Export and track every folder on the progress screen. A log and a CSV report list all saved mail.
Want screenshots for every click? Follow IMAP backup guide.
Working process
Rather follow screenshots? IMAP backup guide follows an Outlook.com backup screen by screen.
Advanced options
Small options that suit a free mailbox with years of mail in it.
Microsoft login window
Authenticator, SMS and passkey supported
No app password
Microsoft removed them, none is asked for
Several accounts queued
One separate file per account
Totals per folder
A running tally beside every folder
Date range filter
Frame the backup with From and To dates
Sender and text search
Look up by sender, recipient, subject or words
Attachment filter
Only mail with photos or files attached
Size limit
Leave oversized messages behind
Duplicates dropped
Drop junk and repeated copies
Resume on drop
A broken connection resumes, not restarts
Folder, USB or NAS
Save to a folder, USB stick or NAS share
Log and CSV report
Proof of what was saved
Choose output
Eight output formats are on offer. Match the format to what you plan to do with the saved mail.
| Format | Best for | Opens in |
|---|---|---|
| PST | Outlook users and mail that may return to an account | Microsoft Outlook |
| MBOX | Moving mail to a free email client | Thunderbird and Apple Mail |
| EML | One file per email, easy to search | Windows Mail and most email clients |
| MSG | Single messages kept as Outlook items | Microsoft Outlook |
| Printing and reading without Outlook | Any PDF viewer | |
| HTML | Reading mail with no email client | Any web browser |
| CSV | Lists of senders, dates and subjects | Excel and Google Sheets |
| TXT | Plain text archives of old messages | Any text editor |
Free demo
See Outlook.com Backup Tool Work on a Personal Account
Install the demo, log in on the Microsoft page and choose one folder and one format. Files appear only after the backup starts.
Download free demoTry before you buy
Free demo logs in through Microsoft, shows every folder, applies every filter and previews mail. Only saving is capped.
| Feature | Free demo | Full version |
|---|---|---|
| Microsoft sign-in and folder list | Yes | Yes |
| Preview, filter and analysis views | All available | All available |
| Emails saved per folder | 10 | Unlimited |
| Mailbox size limit | Saving stops at 10 per folder | None |
| Price | Free | $99 one time |
| Machines per licence | Not applicable | Up to 5 |
| Money back window | Not applicable | 30 days |
Use cases
A free mailbox is convenient until the day it is not. These are the moments a local copy earns its place.
Owners of idle accounts
Microsoft deletes a personal account after two years without activity. A copy outlives that deadline.
People locked out of mail
Lost passwords or a hacked account can cut access for weeks. A local copy opens regardless.
People with a full 15 GB box
OneDrive photos share the quota. Move older years to a file and free room without losing mail.
Why Corbett
One licence
Covers Outlook.com and 209+ other providers
No subscription
Lifetime price from $99
Read-only access
Nothing is deleted in Outlook.com
Direct connection
No Corbett server in between
Eight formats
Plus move to another inbox
No size limit
Any mailbox size or message count
Free demo
10 emails saved per folder
30 day money back
Refund window on every licence
Before purchase
With classic Outlook installed, adding the account and exporting a PST costs nothing. It handles one account in one format. Here is where that free route ends.
| Task | Classic Outlook export | Outlook.com Backup Tool |
|---|---|---|
| Cost | Free with Outlook | $99 one time |
| Single account, single PST export | Made for that job | Can do it, with the extras below |
| Which Outlook | Classic desktop Outlook, the new Outlook app cannot | No Outlook required |
| Output format | PST only | PST, PDF, MBOX and five more |
| Filter by year or sender | The export wizard has no filter | Set dates, senders or size first |
| Several accounts | Export them one at a time | Queued one after another |
| Full mailbox sync needed | Outlook downloads every folder before exporting | Pulls from the server mailbox directly |
| Headers and raw source | Buried in an Outlook properties window | Full view of any message before it is saved |
Rows tinted green are where classic Outlook export wins.
For one account in PST with classic Outlook installed, the built-in export is enough and the purchase can wait. For other formats, several accounts or filtered copies, Outlook.com Backup Tool pays for itself. Existing files can still be turned into other formats by the email converter tool.
Specifications
Download details
System
Supported editions
Windows 11, 10, 8.1, 8 and 7, in 32 and 64 bit. Windows Server 2025 down to 2008. Outlook is not required.
No macOS or Linux build.
Corbett has built Windows email utilities since 2020. Support for Outlook.com Backup Tool is handled by the team that wrote it.
Full specification
Complete source and output list for Corbett Outlook.com Backup Tool.
Goes in
Outlook.com account sources
Comes out
Backup destinations
To convert saved files later, use email converter tool or single-format PST File Converter Tool, MBOX File Converter and EML Converter Tool. To move an Outlook.com account to another provider, use email migration tool. To open a saved file without exporting, use free email viewer software.
User testimonials
Drawn from 683 reviews of the Corbett wizard behind Outlook.com Backup Tool.
Pulled from 683 reviews on rating sites and customer emails. Below are three, quoted exactly.
I had a Hotmail address from twenty years back that I barely use. Wanted a copy before it got deleted for being idle. Signed in through the Microsoft window, picked PST and it saved the lot without a hitch.
Every guide I read said generate an app password, and none of them worked any more. This one just opened the real Microsoft login, took my code and started reading the mailbox. Wish I had found it first.
Needed my Live.com and a newer Outlook.com address both saved before switching to a work setup. Added both, queued them and got two separate PST files. Simple and did exactly what it said.
Best practice
Saved mail is only useful if it opens later. These four habits protect your Outlook.com archive.
Back up before the idle deadline
Microsoft deletes a personal account after two years without activity. Save the mail first.
Open a sample file
After saving, open a handful of messages. Confirm folders, photos and attachments came across.
Keep PST and PDF
Repeat the backup with a second format. PST for Outlook and PDF for reading anywhere is a common pair.
Store a copy elsewhere
Keep one copy on a home drive and one on a USB stick or NAS, named by address and date.
Common questions
Microsoft login, aliases, storage and the limits of the tool.
Yes. Hotmail, Live and MSN were merged into Outlook.com long ago and use one mailbox. Log in with any of your addresses and Outlook.com Backup Tool saves the full account. The old names have no separate mail to save.
Microsoft blocked passwords typed into outside mail apps for personal accounts in September 2024. The tool sends you to the Microsoft login page, you sign in there and a token unlocks the mailbox. Your password never touches the software.
No. App passwords were removed for personal Microsoft accounts in the same 2024 update. Older tutorials that mention them are out of date, and the Microsoft window takes care of two-step checks.
No. Your Authenticator prompt, text code or passkey shows up on the Microsoft page just like in a browser, so nothing needs switching off.
Yes. Log in once to every Outlook.com, Hotmail or Live account and queue them together. Every account gets its own output file, so an old box and a current box end up as two tidy backups.
Yes, where the account holds them. People entries export as vCard and Calendar events as ICS beside the mail. OneDrive files and Microsoft To Do lists live in separate services and are not copied.
Outlook.com Backup Tool covers free personal Microsoft accounts. Addresses on a company domain sit on a Microsoft 365 tenant with their own admin rules, handled by the Office 365 Backup Tool. The download is the same, only the sign-in target differs.
Use PST if the mail may return to Outlook or another account later. Use PDF for reading, printing or filing on a PC without Outlook. A second backup in the other format costs nothing extra.
Not on its own. The tool only reads from the account, so Outlook.com stays untouched. After opening the local copy, delete old folders online to drop back under the 15 GB limit.
The full version has no cap on mailbox size. Large accounts take longer because Microsoft throttles downloads. A dropped connection resumes the session instead of restarting it.
No. Your PC talks to Microsoft directly and saves the files to a disk you choose. Corbett never receives a copy.
No. Outlook.com Backup Tool installs on Windows 7 to 11 and Windows Server 2008 to 2025 only.
Yes. It logs in, lists every folder and unlocks preview and filters. Output is limited to 10 emails per folder, which is plenty to check the file before paying.
Microsoft deletes a personal account after two years without activity, and the mail goes with it. A Hotmail address from school days that nobody checks is the one most at risk. A local copy outlives that deadline.
Not until access returns, because the tool needs the Microsoft login to read the mailbox. Back up while you still have access and keep the files on a separate drive for the day a lockout happens.
Focused Inbox, Other, Archive, Sent, Drafts, Junk Email, Deleted Items and every custom folder. Nested folders keep their original order, and Junk and Deleted can be skipped with one click.
Yes. Filters cover From and To dates, sender, recipient, subject, words in the mail, attachments and size. Only matching mail is written.
Yes. Hand mail over with the email migration tool. For a single file transfer, see Transfer Outlook emails to another account.
No. It only reads the mailbox. Delete old folders yourself once the archive is checked.
Yes. Open it read-only in the free email viewer software or the Free PST Viewer Tool.
Yes. Windows 11 and 10 are supported along with all older versions.
One payment of $99 buys a lifetime licence for up to 5 machines, with a 30 day refund window.
Step by step
Guides for the jobs before and after an Outlook.com backup.
Further reading
The full list of providers sits on the email backup software page. Moving an Outlook.com account uses the email migration tool, and putting saved mail back into an inbox uses email recovery software. Related backups: Hotmail backup tool, Office 365 backup tool, Gmail backup tool, Yahoo backup tool, iCloud backup tool, Google Workspace backup tool and Webmail backup tool.
Get started
Get the free demo, log in with a Microsoft account and test the output on real Outlook.com mail. The full licence is a single $99 payment and can be refunded within 30 days.
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87.4 MB · Windows 11 to 7 and Windows Server 2025 to 2008 · 30 day money back