Saved an old Hotmail account
I had a Hotmail address from twenty years back that I barely use. Wanted a copy before it got deleted for being idle. Signed in through the Microsoft window, picked PST and it saved the lot without a hitch.
Corbett
Corbett Outlook.com Backup Software copies an Outlook.com, Hotmail, Live or MSN mailbox to your own drive as PST, MBOX, EML, MSG, PDF, HTML, CSV or TXT. You sign in on Microsoft's own page, with two-step verification if the account uses it. Every folder, its attachments and the original dates travel with the mail. Windows only.
Download free demo Purchase now
Your mailbox is read on your own machine. Nothing is uploaded to a Corbett server.
Free demo, verified clean by VirusTotal and 30 days to claim your money back.
Lifetime licence from $99 Free trial saves 10 emails per folder
One address, four names
Outlook.com, Hotmail, Live and MSN are the same personal Microsoft mailbox under four names and Outlook.com Backup Tool reads any of them. Here is what lands on your drive and what is left on the server.
Comes across
Folders read
Not included
A personal account, not a work or school account
Outlook.com Backup Tool is for free Outlook.com, Hotmail, Live and MSN addresses. A work or school address that happens to end in a company domain is a Microsoft 365 mailbox and is covered by the Office 365 backup tool. An older @hotmail.com address has its own Hotmail backup tool page.
Core features
Five screens, in the order an Outlook.com backup runs from sign-in to the written file.
Connect
Pick Outlook.com from the list and the server details fill themselves in. A Microsoft sign-in window opens, you enter your address and password there, approve the two-step prompt if the account has one and the mailbox loads. Outlook.com Backup Tool never sees the password.
Folder selection
The mailbox opens as a folder tree with a checkbox on every branch and a message count beside it. Twenty years of Hotmail can be saved whole, or a single old folder pulled out on its own. Junk and Deleted are left out with one click each.
Message preview
Each message opens in a preview pane with four analysis views beside it. Anyone saving an old account before it is closed uses the preview to confirm the right mail is being kept.
Selective backup
Filters are applied before the run starts, so only the mail you asked for is written. A decade of newsletters can be left behind while the messages that matter are kept.
Output options
The target is the final step. Point the output at a folder, a plugged-in drive or a shared network path, or hand the mail to another mailbox instead of a file. Files in a document format are named to a pattern, so a large export stays easy to search.
Before you connect
Microsoft changed the rules for personal accounts in September 2024, and most older guides still describe the way it used to work. Three things to know before you add an account.
Changed
Your password alone no longer works
In September 2024 Microsoft switched off password based sign-in for third party mail software on personal accounts. Any program that asks you to type an Outlook.com password into its own form is refused. Outlook.com Backup Tool opens Microsoft's sign-in window instead and receives a token, not your password. Microsoft refers to the method as modern authentication.
Not needed
App passwords were removed too
Older Hotmail guides tell you to create an app password. Microsoft ended those for personal accounts in the same change. If a guide from before 2025 mentions one, it is out of date. Two-step verification, an authenticator app or a security key all work through the normal Microsoft prompt.
Same login
One account covers all four names
An address ending in outlook.com, hotmail.com, live.com or msn.com is one Microsoft account. Sign in once with whichever address you use and the whole mailbox loads. There is nothing to migrate between the names, since they already share a mailbox.
If the sign-in window closes with an error, the account may have sign-in blocked, or it may be a work address on a Microsoft 365 tenant, not a personal account. The Office 365 backup tool is the page for work and school mailboxes.
Free demo
Try it on one account first
Set it up, log in through Microsoft, choose a folder and a format. Nothing lands on disk until you press start.
Download free demoWhy a copy
A free mailbox is convenient until the day it is not. These are the moments a local copy earns its place.
Inactivity
An account left unused is deleted
Microsoft deletes a personal account after two years of no sign-in, and everything in it goes with it. An old Hotmail address you rarely open is exactly the one at risk. A local copy is the only thing that survives that clock.
Storage
The mailbox has a ceiling
A free Outlook.com mailbox holds 15 GB, shared with the rest of the account. When it fills, new mail bounces. Moving old years to a file on your drive brings the account back under the limit without deleting anything for good.
Lockout
One copy nobody else controls
A forgotten password, a hijacked account or a support queue that never answers can put a mailbox out of reach. Mail written to your own drive stays readable whatever happens to the online account.
Microsoft keeps the service running. Keeping a copy of the data is your side of the deal. Reading a saved file later, with nothing written, is the free email viewer software.
Before you buy
If classic Outlook is already installed, you can add the account and export it to a PST at no cost. That covers one account and one format. The table shows where it stops.
| Task | Classic Outlook export | Outlook.com Backup Tool |
|---|---|---|
| Cost | Free with Outlook | $99 one time |
| One account, once, to PST | Built for exactly that | Also does it, but you are paying for the rest |
| Which Outlook | Classic desktop Outlook only, the new app cannot | Outlook not needed at all |
| Output format | PST only | Eight output types, PDF and MBOX among them |
| Date, sender or subject filter | The wizard has no filter step | Set the date, sender or size, then run |
| Several accounts | Add and export them one after another | Several accounts back up in a single pass |
| Waiting on a sync first | Yes, the account must fully sync into Outlook first | No wait, it pulls straight from the server |
| Headers and raw source | Hidden inside a properties dialog | Every message viewable before you commit |
Rows tinted green are the ones where the free route wins.
One account, PST only and classic Outlook already installed: add the account in Outlook and skip the purchase. For a saved file in another format, several accounts at once or a filter on what gets kept, that is where the paid tool earns its place. Turning a finished PST into another format afterwards is the email converter software.
Specifications
Download details
System
Supported editions
Works on 32 and 64 bit Windows, 11 down to 7, plus Windows Server 2025 back to 2008.
No macOS or Linux build.
A small Windows shop shipping email utilities since 2020, where the same hands write the code and answer the tickets.
Working process
Prefer text? The written guide walks the same run with screenshots.
Common questions
Signing in, what is copied and where Outlook.com Backup Tool stops.
Yes. Hotmail, Live and MSN addresses were folded into Outlook.com years ago and share one mailbox. Sign in with whichever address you own and Outlook.com Backup Tool reads the whole account. There is nothing separate to back up for the old name.
Because Microsoft stopped accepting passwords typed into third party mail software on personal accounts in September 2024. Outlook.com Backup Tool hands you to Microsoft's own page, you sign in there and it receives a token that lets it read the mailbox. Your password never passes through the program.
No. Microsoft removed app passwords for personal accounts in the same September 2024 change. Any older Hotmail guide that tells you to create one is out of date. The Microsoft sign-in window handles two-step verification for you.
Yes. The sign-in happens on Microsoft's page, so the authenticator prompt, text code or security key appears exactly as it would in a browser. Nothing has to be turned off first.
Yes. Add each account with its own sign-in, then queue them to run together. Each writes to its own file, so an old Hotmail address and a current Outlook.com address come out as two clean backups in one session.
Yes, if the account stores them. Contacts come out as vCard and calendar items as ICS next to the mail. OneDrive files, Skype history and Microsoft To Do are separate services and stay where they are.
It handles free personal accounts, Outlook.com, Hotmail, Live and MSN. A work or school address on a company domain is a Microsoft 365 mailbox with its own retention rules, covered by the Office 365 backup tool. The download is the same, only the sign-in target differs.
PST if the mail may go back into Outlook or another account later. PDF if the copy is for reading or filing and needs to open on any machine without Outlook. The run can be repeated with a different format, so many people write both.
Not by itself. The account is only read from, so nothing on Outlook.com is altered. Once you have opened the local copy and checked it, delete the old folders in Outlook.com yourself to bring the account back under its 15 GB limit.
No. The licensed build places no limit on the amount of mail saved. A large account takes longer because the server limits read speed, but nothing stops before the end. If the line drops mid-run, the backup continues from where it stopped rather than starting over.
No. Outlook.com Backup Tool runs on your machine and connects from there to Microsoft. The finished file lands wherever on disk you send it. Corbett stores nothing and relays nothing.
No. Outlook.com Backup Tool is a Windows application only, from Windows 7 through Windows 11 and Windows Server 2008 through 2025. There is no macOS or Linux build.
It signs in to any Outlook.com account, loads every folder and gives you the full preview and all the filters. The backup itself stops at 10 emails from each folder, which is enough to open the output and confirm it looks right.
Step by step
Each guide below covers one task in full, from the first click to the saved file.
Related backups
Opening the result
Every provider is covered on the email backup software page. Moving an Outlook.com account into another account is the email migration tool. Reading a saved file without writing anything is the free email viewer software. An Apple mailbox is the iCloud backup tool. Business Google mail is the Google Workspace backup tool. A cPanel mailbox is the Webmail backup tool.
User testimonials
Across 683 reviews of the backup and restore wizard.
Collected across 683 reviews from software directories and direct customer feedback. The three shown are printed unchanged.
I had a Hotmail address from twenty years back that I barely use. Wanted a copy before it got deleted for being idle. Signed in through the Microsoft window, picked PST and it saved the lot without a hitch.
Every guide I read said generate an app password, and none of them worked any more. This one just opened the real Microsoft login, took my code and started reading the mailbox. Wish I had found it first.
Needed my Live.com and a newer Outlook.com address both saved before switching to a work setup. Added both, queued them and got two separate PST files. Simple and did exactly what it said.
Get started
Grab the demo, log in through Microsoft and pull 10 emails from each folder free. A personal licence is $99 once, refundable for 30 days.
Download free demo Purchase now
87.4 MB · Windows 11 to 7 and Windows Server 2025 to 2008 · 30 day money back